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Simple & Secure Transaction Services
Complaint Registration
Type of Complaint
*
Transaction
B-Connect Transaction ID
*
Complaint Description
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Complaint initiated through API
Complaint Disposition
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Select BBPS disposition
Transaction Successful, Amount Debited but services not received
Transaction Successful, Amount Debited but Service Disconnected or Service Stopped
Transaction Successful, Amount Debited but Late Payment Surcharge Charges add in next bill
Erroneously paid in wrong account
Duplicate Payment
Erroneously paid the wrong amount
Payment information not received from Biller or Delay in receiving payment information from the Biller.
Bill Paid but Amount not adjusted or still showing due amount.
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